PRIVACY AND CONFIDENTIALITY

Welcome to the Sogha Qatar (the “App”) operated by E-Cart Internet Services. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the app directly or through another app, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the app and browse without having to provide personal details. During your visit to the app you remain anonymous and at no time can we identify you unless you have an account on the app and log on with your user name and password. 

Account Deletion

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. If you no longer wish to use our services through a website or app, you may be able to delete your account. If you can delete your own account using the given steps on the website by entering OTP, that setting is available to you in your account settings. Otherwise, please contact our support team at admin@soghaqatar.com. Please be aware that deleting your account may lead to your order cancellation & no data will be stored in our system for future records. For more information on how to delete your information, see the option available on account settings .

Facebook Data Deletion

We undertake to perform the data deletion as per facebook data deletion policy which details are given in the link https://soghaqatar.com/page/facebook-data-deletion

THIRD PARTIES AND LINK

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The app may contain advertising of third parties and links to other apps or frames of other apps. Please be aware that we are not responsible for the privacy practices or content of those third parties or other apps, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the app, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

OUR COOKIES POLICY
We use cookies to ensure that we give the best user experience on our website. This includes cookies from third party social media platforms if you visit a page that embedded content from social media. Such third party platforms may track your use of Sogha website. By using Sogha platform, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Sogha. If you disable cookies that we use, this may impact your user experience while on the Sogha website.

OTHER USES OF YOUR PERSONAL INFORMATION

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address. We may also send you other information about us, the app, our other webapps, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Qatar) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification. We may further anonymize data about users of the app generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the app or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.